Last updated: November 2026
This policy explains what information Soul Furniture L.L.C (“Soul Furniture”, “we”) collects through soulhome.ae and how we use it.
Who we are
Soul Furniture L.L.C designs, manufactures and installs custom kitchens, wardrobes and furniture in the UAE. Showroom: Khalifa Bin Zayed Street, Muwaileh Commercial, opposite Safari Mall, Sharjah. Phone / WhatsApp: 056 788 8383 · Email: info@soulhome.ae.
Information we collect
- Enquiries: the name, phone number, email and message you send through our contact forms.
- Orders: the name, phone, email and delivery address you enter at checkout, and the products you order.
- WhatsApp: if you contact us on WhatsApp, your messages, photos and measurements are handled through WhatsApp and used only to answer your request.
- Technical data: cookies needed for the cart, checkout, language choice and login, plus basic data such as IP address and browser type used for security.
How we use it
- To reply to your questions and prepare designs and quotations.
- To process, deliver and install your order.
- To keep the website secure and working properly.
Embedded content
Our pages show Instagram videos and a Google Maps location. These services may set their own cookies and collect data under their own privacy policies, as if you visited their websites directly.
Sharing your data
We do not sell your personal data. We share it only when it is needed to provide the service you asked for, or when the law requires it.
How long we keep it
We keep enquiry and order information for as long as needed to serve you and to meet legal and accounting requirements.
Your rights
You can ask us to show, correct or delete the personal data we hold about you by emailing info@soulhome.ae, except data we must keep by law.
Contact
For any privacy question, email info@soulhome.ae or call 056 788 8383.