Last updated: November 2026
These terms govern your use of soulhome.ae and orders placed with Soul Furniture L.L.C (“Soul Furniture”, “we”). By using the website or confirming an order, you agree to these terms.
Made-to-order products
All our models are made to order for each customer, in the sizes, colours and materials they choose. Photos are for illustration; colours and finishes may look slightly different depending on your screen and lighting.
Prices
Prices are shown in UAE dirhams (AED). The final price of each order is the one stated in the quotation or order confirmation we send you, and may differ from the website price if sizes, materials or add-ons change.
Order confirmation
An order is confirmed once you approve the final specifications and quotation. Please check sizes, colours and materials carefully before confirming, as production starts based on them.
Returns & exchanges
As every model is made to order, products cannot be returned or exchanged once the order is confirmed. Appliances can only be returned or exchanged in case of a manufacturing defect. See our Return Policy.
Delivery & installation
We deliver and install across all seven emirates. See Delivery & Installation.
Warranty
2-year warranty on furniture and 5-year warranty on kitchens. Every customer receives a written warranty whose period and terms may vary according to the agreement. See our Warranty Policy.
Intellectual property
All website content, including text, photos and designs, belongs to Soul Furniture and may not be copied or used commercially without our written permission.
Governing law
These terms are governed by the laws of the United Arab Emirates.
Contact us
WhatsApp or phone: 056 788 8383 · Email: info@soulhome.ae
Showroom: Khalifa Bin Zayed Street, Muwaileh Commercial, opposite Safari Mall, Sharjah · Hours: Saturday to Thursday, 10am–9pm, closed Friday.